Privacy Policy
PETZ ("we", "us") operates the PETZ preventive pet-health platform. This policy describes what information we collect, why we use it, and how we protect it.
Information we collect
- Account information: name, email, country
- Pet profile: species, breed, age, weight, photos, health history
- Usage data: device type, approximate location from IP, cookies
- Communications: support messages and marketing preferences
How we use information
We use data to provide the platform, improve our services, send communications you opt into, and — with appropriate safeguards — improve AI models using de-identified data.
We do not sell personal information
PETZ does not sell personal information or use it for cross-context behavioural advertising.
AI and health information
PETZ uses AI for health scoring and recommendations. Outputs are educational and do not constitute veterinary diagnosis or treatment.
Contact
Privacy inquiries: privacy@petz.love
Operator legal entity details to be updated when finalised.